Privacy Policy for Our Premium Fitness Club
This Privacy Policy describes how our premium fitness club, operating in Montreal, collects, uses, and protects the personal information you provide when visiting or using our online platform and physical facilities. We are committed to safeguarding your privacy in accordance with applicable data protection laws.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: This includes information you voluntarily provide such as your name, date of birth, gender, contact number, and email address when you register for a membership, inquire about our services, or sign up for English language fitness classes.
- Fitness and Health Information: With your explicit consent, we may collect information related to your fitness goals, health history (only as relevant to safe exercise), and progress within our facilities for personalized training programs.
- Payment Information: When you purchase a membership or services, we collect necessary payment details, though sensitive payment information is processed securely by third-party payment processors and not stored directly on our servers.
- Usage Data: We automatically collect information on how our services are accessed and used. This may include your IP address, browser type, pages visited on our site, time and date of your visit, and other diagnostic data. This helps us understand how our online platform is performing and how it can be improved.
How We Use Your Information
The information we collect is used for various purposes to provide and maintain our premium fitness services:
- To provide and manage your membership and access to our facilities, including our modern gyms and English language classes.
- To process transactions and manage billing for services.
- To communicate with you about your membership, services, updates, and promotional offers relevant to our fitness club, should you opt-in for such communications.
- To personalize your experience and offer tailored fitness programs or class recommendations.
- To monitor and analyze usage and trends to improve our online platform, gym facilities, and service offerings.
- To ensure the security and integrity of our services and prevent fraudulent activity.
- To comply with legal obligations and resolve any disputes.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you, such as payment processors, IT support, and marketing services. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include encryption, access controls, and secure server environments for our online platform and data storage. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable laws.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our online platform. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at our physical address in Montreal.
Our Premium Fitness Club
123 Gym Avenue
Montreal, Quebec
H1A 1A1
Canada